What Training and Support Does College HUNKS Hauling Junk Offer?
Business coaching and resources support franchisees’ growth
College H.U.N.K.S. Hauling Junk franchisees receive training and coaching to help them make the best use of all the advantages that are baked into our business systems. Once you sign a franchise agreement, you’ll be invited to attend a seven-day training session at our Tampa headquarters, which is focused on the skills you will use every day to run and grow your business.
There’s a lot to learn, because College H.U.N.K.S. has built a wealth of systems to help you operate your business effectively, build a fun workplace, build employees into leaders, win customers and make money.
You will receive manuals, access to videos, an online knowledge library and webinars. You will be introduced to the coaching support team that can provide you guidance from Tampa, and you will also start using the internal social media platform where franchisees communicate with one another, share ideas and solve issues.
Here’s an overview of the resources you’ll receive:
Manuals to guide your College Hunks moving business
College H.U.N.K.S. Hauling Junk franchisees receive a variety of operations manuals that help build a strong team and a strong business. For instance, our New Hire Manual provides a checklist of topics to cover with new employees to help them understand College H.U.N.K.S. culture and expectations, as well as a list of online resources that new H.U.N.K.S. should read and training sessions to help them provide great customer service. Employees also learn about their path for advancement, which moves from crew member for new hires to wingman, team captain, crew leader, to operations manager. We want to help H.U.N.K.S. build the skills they need to become successful business owners themselves. As employees advance, they receive new manuals that outline new training exercises to help them grow.
Our operations manuals are online, which allows College H.U.N.K.S. to provide continually updated resources for managing human resources, marketing and operations.
College H.U.N.K.S. Hauling Junk also uses a custom online scheduling tool that allows our call center to book jobs for your business, filling up the schedule for your team. You can also block out times when you are not available. The tool enables the call center and franchisees to work together to serve customers and maximize revenues.
Online internal communication
College H.U.N.K.S. franchisees share thoughts and answer questions using an internal communication platform that is familiar to any user of social media.
College H.U.N.K.S. Hauling Junk provides ongoing coaching to help you improve operations and profitability. Monthly coaching calls will help you analyze your business performance; field visits will give you a chance to ask questions in person; momentum groups will give you a chance to learn from your fellow franchisees in a structured setting. Coaching is a huge part of our culture, and we provide franchisees a lot of opportunities to learn and grow as they master their business.