What Makes Our Culture Special?
Collegiate atmosphere of teamwork, achievement and fun permeates everything we do
Steven Roper, right, bought his College Hunks Hauling Junk franchise in Raleigh, North Carolina, in 2011. From 2011 to 2014, he tripled his revenue. Just as importantly, he’s had fun doing it.
“Fundamentally, what attracted me to College Hunks Hauling Junk was the name — it’s a fun marketing piece, and the marketing aspect was very appealing to me,” Steven says. “Then, as I got a little deeper, I learned the core values of what the company really stands for.”
College Hunks Hauling Junk believes in building leaders; always branding; creating a fun and enthusiastic team environment, and listening to, fulfilling and delighting our team members, franchisees and customers.
Strong values and a strong culture lead to a strong business. College Hunks Hauling Junk lives its core values every day by taking the time to listen to team members, share our knowledge and experiences, celebrate successes, educate and train, and have fun. Our course, you want to run a business, not a madhouse. The way we make the business fun is by “game-ifying” the day-to-day work of doing our best. Who put the most prominent yard sign out the previous day? Who can get the best customer testimonial on Google+ that week? Contests and rewards make College Hunks a fun place to work and help drives our values home.
Because one of our core values is to build leaders, we want people to learn and grow and become more valuable in the workplace, whether they work for College Hunks forever or go out on their own. We want them to be able to think back fondly and realize they learned more about success at College Hunks Hauling Junk than anywhere else. We aren’t hiring junk haulers, we’re hiring future leaders.
Our guys and girls start out as crew members and have a clear path to advance in the business, becoming a wingman for a team captain, then a team captain, then becoming a crew member (at which point they also receive a letter of recommendation attesting to their skills managing a team and handling business functions). Our goal is to provide a launch platform for hard-working employees, encouraging them to become managers in your business, join the team at corporate HQ in Tampa, take what they have learned and launch a College Hunks franchise elsewhere, or use the business knowledge they have gained to pursue their own entrepreneurial dreams.
“When you have an environment where people enjoy working, you build a great culture that gives a team a focus,” says Steven, who managed retail stores before buying a College Hunks franchise. “Throughout my career I developed a lot of assistants who became store managers, and the chance to keep helping people get to a higher level was very appealing. My title is the ‘Director of WOW and Amaze,’ and if I WOW and amaze my Hunks, they WOW and amaze my clients.”