What Do Customers Say About College Hunks Hauling Junk?
College Hunks Franchise: great people and great systems impress customers
The College Hunks brand and our award-winning marketing gets us noticed, but our systems and service are why customers recommend friends and family hire our junk hauling franchises and moving franchises.
College Hunks Hauling Junk gives franchisees the tools they need to succeed and to set their employees up for success. Our franchises attract a completely different caliber of employee than customers think of when they think “moving guy.”
College Hunks Hauling Junk franchises are designed to attract great clean-cut employees who are eager to impress customers and learn what it takes to become wildly successful. Every employee starts out as an entry level “crew member,” but we don’t look to hire people who will stay crew members forever — we hire future leaders, then we help them advance. We look for people with a great attitude and a great work ethic, who are eager to learn and master customer service and business skills. Many of our Hunks are college students who will eventually take the skills they learn at College Hunks and apply them to other fields —becoming doctors, lawyers or accountants. Others will move up in the organization, becoming managers. Eventually, we hope to give your employees the business skills to become entrepreneurs themselves, either as College Hunks franchisees or by pursuing another passion.
One of the things they learn is the importance of offering WOW service — which means doing things that make customers eager to hire you and share their positive stories. College Hunks franchises are not the cheapest option in town — we are the best option, and our stress-free service is why customers are happy to pay a little more.
What our customers say:
Check out what our customers had to say (and how they rated us on a 10-point scale) one random day — June 29, 2014:
“Friendly service, movers were efficient and even offered to re-assemble furniture, rates were very fair”– 9/10 — Tvonne M., Indianapolis, Indiana
“The entire process was smooth and flawless. Jason, Nick and Ashley were incredible to deal with, and performed the move with expertise, enthusiasm and friendliness. This was our first experience with College Hunks Moving, and I will definitely recommend and look forward to using again.” – 10/10 — Deb L. — Franklin, Tennessee
“they came, they went right to work and took the hassle away.” – 10/10 — Dawn T., Stamford, Connecticut
“Easy to schedule – even the day before. The team was on time and super polite. They did a very careful and excellent job moving some very big pieces of furniture. The estimate they gave us was accurate. They were great in all respects. So happy we used them!” – 10/10 — Caroline B., Wellesley, Massachusetts
“Very friendly and knew what they were doing.” –10/10 — Margarette B., Franklin, Tennessee
“very professional service!” – 9/10 — Lisa G., Hutto, Texas
“Very nice, helpful guys. It was much appreciated.” –10/10 — Anne S., Austin, Texas
“I didn’t have to move my junk up from the basement; the hunks were able to go anywhere.” – 10/10 — Elaine W., Hillsborough, New Jersey
“Very Friendly on the phone.” – 9/10 — Mary Pat S., Pasadena, California
“The two guys that came out were great” – 10/10 — Tony B., Los Angeles, California
That’s just a tiny sample of the feedback published to our consumer website on one day. Your local website will feature similar feedback from your customers. That’s because we make it easy for customers to share their feedback and tell everyone what a great experience they had! That feedback helps build your business, because when people look online for information about junk haulers or movers, they’ll know they can trust your business because of all the great reviews!